WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties, who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
TERMS AND CONDITIONS
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Finest Holidays d.o.o. pays special attention to protecting personal information of its clients, in accordance with best business practices and applicable Croatian and European regulations, including the General Data Protection Regulation (EU Regulation 2016/679 of the European Parliament and of the Council of the EU from 27 April 2016) The purpose of this policy is to provide all interested parties with all the necessary information on the processing and protection of personal data and the rights that the clients have regarding the processing of personal data.
The policy applies to all personal information of the clients that Finest Holidays d.o.o. collects and processes and the data collected and processed by Finest Holidays d.o.o. partners on behalf of and for the needs of Finest Holidays d.o.o.. A client is a person who has requested a service or a service offer from Finest Holidays d.o.o.. Personal data means any information relating to an individual whose identity has been confirmed or can be confirmed (Article 4 of the General Data Protection Regulation). Data processing means any operation or set of operations which is performed on personal data or on sets of personal data (Article 4 of the General Data Protection Regulation).
PRINCIPLES FOR PROCESSING PERSONAL DATA
Lawful, fair and transparent processing
We process the data in accordance with applicable laws pertaining to the processing of personal data and in accordance with the best business practice of data protection.
Purpose limitation of processing
We process the collected data only in accordance with the purpose for which this data was collected.
We collect and process only the data necessary to achieve the purpose of processing.
Factual accuracy of data
We pay special attention to the accuracy of the data collected. The User has the right to inspect and correct his / her data at any time.
Time limitation for processing and storage of data
We process and store the data only for as long as is necessary to fulfil the purpose for which the data was collected or as required by the applicable regulations.
Security of personal data
We pay the utmost attention to personal data security.
RIGHTS OF CLIENTS
In accordance with the General Data Protection Regulation, the client has the following rights:
Right of data access
The Client is entitled to receive confirmation whether we are processing his / her personal data and if we do, he/she is entitled to receive the following information: information about the purpose of processing, the category of personal data we are processing, the recipients or categories of recipients of the data we are processing, the predicted period in which the data will be stored or criteria for determining that period, the right to request correction, deletion and limitation of data processing, the right to lodge a complaint with the supervisory body, information about the source of data if not collected from the client, automated decision-making system information, such as making a profile, information about protective measures if the data is transferred to a third country.
Right to rectification and erasure
The client has the right to obtain rectification of inaccurate data. The client has the right to obtain erasure of the data unless the data is necessary for the purpose for which they were collected or should be kept in accordance with the applicable legal regulations. FINEST HOLIDAYS d.o.o., internet travel agency Croatia Finest Holidays has an obligation to notify the client about the rectification or erasure of data made at the client's request.
Right to restriction of processing
The client has the right to obtain the data processing restriction, under the terms defined in the General Data Protection Regulation. FINEST HOLIDAYS d.o.o., internet travel agency Croatia Finest Holidays has an obligation to notify the client about the processing restriction made at the client's request.
Right to data portability
The client has the right to receive the information he has submitted to us in a structured, standard and machine-readable format, and to transfer them to another processing manager without restriction.
Right to object
The client has at all times the right to object to the processing of personal data. The client has at all times the right to object to direct marketing, in which case the data will no longer be used for that purpose.
Automated decision making including profiling
The client has the right not to be the subject of the decisions based on automated processing, including profile creation.
PERSONAL DATA COLLECTION PROCEDURE
We collect our clients' data using the following procedures:
Data collection via web page
When making a reservation or making a query for an offer on our web pages or by email, we collect the information needed to make a reservation or an offer. The client submits the information via the form on the web site or via email.
Consent of the client
Consent of the client means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her (Article 4 of the General Data Protection Regulation). Without the client's consent, we will never use any of the client's personal information for any purpose that requires consent, according to the applicable regulations.
CATEGORIES OF PERSONAL DATA WE COLLECT
We only collect data that is necessary for the purpose of data collection and in accordance with applicable legal regulations. The data we collect is: name and surname, date of birth, phone number and e-mail address for contact, gender, citizenship. Due to the nature of passenger services, there may be a need for processing specially protected categories of personal information that reveal, for example, religious or philosophical beliefs, trade union membership, and client's health-related data, solely for the purpose of executing a contract between the FINEST HOLIDAYS d.o.o., internet travel agency Croatia Finest Holidays and the client, or completing actions preceding the conclusion of the contract. It will be considered that the client who gave FINEST HOLIDAYS d.o.o., internet travel agency Croatia Finest Holidays data from a special category of personal data explicitly expressed his or her compliance to processing such data.
PURPOSE OF PERSONAL DATA COLLECTION
We collect personal data for the following purposes:
DATA TRANSFER TO THIRD PARTIES
We transfer the clients' data to third parties in the following cases:
PROTECTION OF PERSONAL DATA
In order to protect personal information of our clients we use the best business practices in the field of tourism and information-communication technologies. We continually adjust our internal processes in order to achieve the optimal level of personal data protection. We use different organizational measures and technical means to protect the user's data from unauthorized access, change, loss, theft or other misuse of data.
The client can exercise his rights under the General Data Protection Regulation by submitting an application to the e-mail address [email protected]. If the client suspects there is a violation of his/her personal data, he/she may submit a complaint to the e-mail address [email protected]. The client may also submit a claim to the Personal Data Protection Agency.
AMENDMENTS, ADDITIONS AND TRANSITIONAL PROVISIONS OF THE POLICY
The policy enters into force and begins to apply on the day of its publication and is available on the internet sites. Customers will be promptly informed about possible changes to the Policy. The client shall have the right to transfer of personal data, deletion of data and the limitation of personal data processing shall have the client no later than the date of coming into force of the General Data Protection Regulation, i.e. from 25 May 2018.
In Split, 29.09.2021